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Over 70 residents from Metro Zone, a gated community near Anna Nagar with over 1,000 houses, staged a protest last week, accusing the builder of not paying electricity bill dues totalling INR 44 lakh. According to P Parthiban, president of the Metro Zone Residents' Association, 19 towers have been handed over to residents, but only 15 have individual power supply connections.
The remaining four towers rely on a common supply line for utilities. As a result, the Residents Welfare Association (RWA) pays the electricity bill for these towers, with the builder collecting money from the 259 residents and passing it on to the RWA. However, residents claim the builder has failed to pay them for the last two billing cycles, amounting to INR 44 lakh. Consequently, the RWA had to cover the costs using maintenance funds to prevent power disconnection.
In addition to the outstanding electricity dues, residents have raised concerns about the builder's compliance with safety standards and the quality of construction. Some have reported instances of water leakage, malfunctioning elevators, and inadequate fire safety measures in the buildings. These issues not only impact the residents' quality of life but also pose potential hazards to their safety.
Muthu, vice-president of the Metro Zone RWA, stated that they have Real Estate Regulatory Authority (RERA) directions to provide independent power to the four towers. The residents demand that the builder comply with RERA orders, reimburse the RWA, and address the other concerns raised by the community members.
To resolve the situation, residents have suggested that the builder work closely with the RWA to develop a comprehensive plan to address outstanding issues and ensure timely completion of pending works. This collaborative approach could help build trust and foster a sense of community among the residents and the builder.
Furthermore, the residents urge the local government and regulatory authorities to take a more active role in monitoring and enforcing compliance with building standards and regulations. Enhanced oversight would ensure that builders adhere to safety norms and deliver quality housing, thereby protecting the rights and interests of homebuyers.
Metro Zone officials acknowledged dues of INR 22 lakh, disputing the residents' claim of INR 44 lakh, and cited differences in the accounts. They assured that the remaining dues would be paid by the end of the month.
In conclusion, the builder's failure to pay electricity dues and comply with RERA directives has caused unrest among residents of Chennai's Metro Zone gated community. To prevent further dissatisfaction, the builder must promptly address the issue, ensure transparent accounting, and collaborate with the RWA to improve the living conditions in the community. In addition, local government and regulatory authorities should strengthen oversight to protect residents' rights and ensure the delivery of quality housing.
This story was first published in ET Realty
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