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Ludhiana authorities leverage digital innovation to pinpoint property tax defaulters

In a drive to clamp down on property tax defaulters, Ludhiana's municipal corporation has harnessed digital technology, utilizing a new mobile application, to outline detailed maps of different city blocks. The app, aided by Geographical Information System (GIS) mapping, enables officials to color-code properties, thereby distinguishing between taxpayers and defaulters.

The advanced technology integration allows the marking of properties with unique identification (UID) numbers in the mobile app. As a result, each property in the city can be quickly and accurately pinpointed, streamlining the process of locating defaulters.

Color-coding has proven to be a simple yet effective way to differentiate between taxpayers and defaulters. For instance, properties flagged with pink signify tax payment up to the fiscal year 2013-14 only, whereas a blue marker indicates tax payment up until 2017-18, with subsequent payments missing.

This dynamic mobile application also tracks and displays the live locations of field staff, supporting them in locating the designated properties effectively. MC Commissioner Dr. Shena Aggarwal has lauded this initiative, stating that it forms part of the corporation's broader digital strategy to enhance its operational efficiency.

To ensure smooth functioning of this system, the municipal corporation has invested in training its field staff in the application's features. Defaulters are also being informed of their outstanding dues via text messages to encourage timely payment and avoid legal action.

This new digital move comes at a critical time for the municipal corporation, which aims to meet a property tax target of Rs 130 crore this year. In the previous year, the body managed to recover Rs 125 crore from taxpayers. Civic officials understand that they need to step up their efforts, especially considering the upcoming election year.

In conclusion, Ludhiana's municipal corporation's innovative application of digital technology is a commendable step towards improving its tax collection process. This initiative not only streamlines operations but also enhances transparency, helping in the city's growth and financial stability. As the city strives to meet its ambitious property tax target, such progressive measures are vital. The rest of the nation will be watching to see if the benefits of this pioneering approach can be replicated elsewhere.

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