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MCG cracks down on private agency for mishandling property tax documents

The Municipal Corporation of the City of Gurgaon (MCG) Taxation Wing has recently issued a stern warning letter to a private agency responsible for distributing property tax documents. This action comes in response to a complaint lodged by a zonal taxation officer, who alleged that the agency had negligently left his bills on the road outside his residence instead of delivering them directly to him.

The private agency in question had been contracted by the civic body to handle the crucial task of disseminating property tax documents among property owners in the area. However, it appears that there have been significant lapses in the execution of this responsibility, prompting the MCG to take action.

According to a knowledgeable MCG official, the standard operating procedure for the agency's distributors involves visiting property sites and personally handing over the tax documents to the residents. Moreover, they are required to complete a proforma with essential property details and secure an acknowledgment containing the recipient's name and signature. However, it has come to the attention of MCG authorities that these procedures have not been adhered to diligently by the agency's distributors.

The letter sent by the taxation department of the civic body to the private agency expressed concern over the absence of acknowledgment letters in the recent distribution efforts. This oversight has had detrimental consequences, as critical information about property owners, such as contact numbers and property addresses, as well as any objections, were not being promptly uploaded onto the NDC portal, the designated platform for maintaining property tax records.

This issue is of significant importance, given that a staggering total of 6.4 lakh residential and commercial properties within the jurisdiction of MCG are slated to receive these assessment notices. These notices are crucial as they not only contain information about the property's tax assessment but also detail any outstanding dues.

The MCG had entrusted the responsibility of distributing these tax assessment notices, along with bills, to the aforementioned private agency. The agency's workers had commenced this task, which involved the distribution of bills and the compilation of property owner information in acknowledgment sheets.

The significance of these acknowledgment sheets lies in the fact that they provide property owners with an opportunity to cross-verify the data recorded by the agency. Property owners can review the information captured by the agency and rectify any inaccuracies on the spot.

To ensure the accuracy of the data and its timely inclusion in the MCG database, the agency's workers are tasked with recording any corrected information during their interactions with property owners. Subsequently, these updates are to be uploaded onto the NDC portal, ensuring that the property tax records are always up to date and accurate.

In conclusion, the Municipal Corporation of the City of Gurgaon is taking decisive action to rectify the lapses in the distribution of property tax documents by a private agency. This development underscores the critical importance of ensuring the accuracy and timeliness of property tax records, given the substantial number of properties involved and the financial implications for property owners. The MCG is committed to addressing these issues promptly to maintain transparency and efficiency in its taxation processes.

 

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